If you have received a text from the NHS about self-isolation -  PLEASE DO NOT TELEPHONE THE SURGERY

Patients who are high risk and should be shielding will receive a letter early April to explain what they have to do -  PLEASE DO NOT TELEPHONE THE SURGERY

For more information go to:

Nominate your Pharmacy

Due to current COVID-19 status we will be reducing patient contacts by sending your prescription electronically to the pharmacy you have already nominated, or the pharmacy nearest to your home address if a nomination has not been made.  

Please allow the pharmacy seven days before collecting your prescription unless it is needed more urgently. They are currently under extreme pressure, with minimal staff to cope with the workload.

Patients will no longer receive more than 3months medication. This is to help the community pharmacies maintain adequate stock levels for all patients.

Patients with stable long term conditions who collect medication on a regular basis will be automatically switched to electronic repeat dispensing. This allows the practice to issue batches of prescriptions, removing the need for the pharmacy or patient to order every 28/56 days. Patients will receive a text from the practice if they have been issued a prescription in this way.

Please do not order ‘just in case’ medication or to ‘stockpile’ medication, as this causes huge problems to supply of medication, and can leave other patients without medicines they need right now.

Thank you for your continued support at this difficult time.

If you have any suggestions that may help improve the situation, please do not hesitate to contact us.

Repeat Prescriptions

Since the onset of the pandemic, we have created a prescription line to allow requests for repeat prescriptions over the telephone, this is available between 11.30am and 2pm, please choose option 3.

Where ever and when ever possible, we would ask patients to please register for online services to request medication.  Alternatively, drop off or post your repeat slip to the surgery.

Electronic Prescribing


 How does it work?

 If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription.  Instead, your GP will send the prescription electronically to the pharmacy of your choice, saving you time.

The prescription is an electronic message so there is 
no paper prescription to lose.  The system reduces prescription fraud and duplicate dispensing.

You will have 
more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. Or you can choose an online pharmacy, who will deliver your medication.

If the prescription needs to be cancelled the GP can 
electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips.

You may not have to wait as long at the pharmacy as your repeat prescriptions can be made ready before you arrive.

  Prescriptions will still take 48 hours to be processed and will be

sent to your nominated pharmacy.

What do you have to do?

You need to decide who your nominated pharmacy is, once you have made that decision, inform the pharmacy of your choice and they can add this to your electronic prescribing record.  This will ensure that we will know where to send your electronic prescriptions.

It's as simple as that!

Electronic Prescribing Leaflet

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