There are a few different ways that a repeat prescription can be ordered from the surgery.
- NHS App - Free at Google play or App store
- Online at - systmonline.tpp-uk.com
- Email the surgery at email@example.com (please ensure you add your full name and date of birth to the email message)
- Drop off your repeat in person
- Post your repeat direct via the Royal mail
We require 48 working hours to process them.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
Electronic Repeat Dispensing (selected patients)
In light of the current situation we are all facing due to the Covid-19 outbreak, we have identified some patients that could benefit from being placed onto electronic repeat dispensing.
Repeat dispensing is a process that allows the patient to obtain repeated supplies of their medicines without the need for the prescriber to sign the prescription each time. If your medication is stable and once your medication has been reviewed, we will issue a batch of repeat prescriptions (usually for a 1 year period) that will go to your pharmacy. You will then be able to pick these up every 28 or 56 days depending on your prescription interval.
Nominate Your Pharmacy for your Electronic Prescription
Due to current COVID-19 status we will be reducing patient contacts by sending your prescription electronically to the pharmacy you have already nominated, or the pharmacy nearest to your home address if a nomination has not been made.
Please allow the pharmacy seven days before collecting your prescription unless it is needed more urgently. They are currently under extreme pressure, with minimal staff to cope with the workload.
Patients will no longer receive more than 3months medication. This is to help the community pharmacies maintain adequate stock levels for all patients.
Patients with stable long term conditions who collect medication on a regular basis will be automatically switched to electronic repeat dispensing. This allows the practice to issue batches of prescriptions, removing the need for the pharmacy or patient to order every 28/56 days. Patients will receive a text from the practice if they have been issued a prescription in this way.
Please do not order ‘just in case’ medication or to ‘stockpile’ medication, as this causes huge problems to supply of medication, and can leave other patients without medicines they need right now.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Pharmacy First - Common Ailments
Pharmacy First is available to those that are normally exempt from paying prescription charges and are registered with a local GP in the participating area. It means that those eligible don’t have to pay for certain over-the-counter medicines. Instead patients can see a qualified health professional at a pharmacy rather than make a GP appointment.
It is estimated that each year 57 million visits to the GP are made for common ailments. These same ailments would get the same treatment if the patient had visited a pharmacy. So now, by talking to your pharmacist first you can get the advice and medicines you need to get you on the road to recovery without having to see a doctor. Plus there’s no need to worry about having private conversations at the counter. Just ask to use the consultation room. All pharmacies operating the scheme have them.
Pharmacy First is available for children and adults who need medication for a number of common ailments. All you need to do is give the pharmacist your NHS number, or your child’s NHS number to receive advice and, where appropriate, medicines free of charge.
If you do not know your NHS number you can contact your GP practice and ask them to look it up for you. It’s important to note that the pharmacist may ask you to show them a passport, driving licence or some other proof of who you are.
Visiting your pharmacy first will also help to free up valuable GP time, which can be used to deal with more complex or serious health needs. A pharmacist will always advise you if they think you need to see a doctor.
“Often what the GP may prescribe, such as paracetamol or ibuprofen, doesn’t need a prescription and if you’re not eligible for the scheme this can often be bought cheaper over the counter. So it’s always a good idea to talk to the pharmacist first.”
You can find out which pharmacies are taking part in your area here: Participating Pharmacists